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Sortd docs · AI + API

Put AI to work in your team's inbox.

Sortd turns Gmail threads into owned, trackable work — cards on shared boards with an owner, a status and a due date. Connect an AI assistant to work those boards alongside your team, or build on the same data with the API.

For everyone · no code

Connect an AI assistant

Add Sortd to Claude, ChatGPT or another assistant, choose what it may do in your browser, then follow a guide for support, sales, finance and more.

Connect your AI Browse guides →
For developers

Build with the API

Create an API key and work with tasks, threads, boards and webhooks over REST — or point an agent at the hosted MCP server.

Start the API quickstart API reference →

Both paths need a Sortd Business plan or higher. Using Cursor, Claude Code or another terminal tool? See AI in the terminal.

From connection to a first useful result

  1. ConnectAdd Sortd to your assistant and tick the permissions you want it to have on the sign-in screen.
  2. Pick a workflowFollow a guide for a real job — a support inbox, a sales pipeline, invoices.
  3. Review the workCards and draft replies appear on your board and in Gmail. Your team checks them and decides what gets sent.

The quickest start is to let the assistant set itself up. Paste this into a Claude or ChatGPT chat:

Say to your assistant
Add the Sortd connector. The MCP URL is https://api.sortd.com/mcp — walk me through connecting it, and I'll approve the sign-in when it appears.

Then ask "Which Sortd boards can you see?" to check it worked. Where this shortcut doesn't apply (org-managed workspaces, ChatGPT before Developer mode, config-file clients), Connect your AI has the steps for each app.

Support

Run a customer support inbox

Triage requests, keep each one owned and on-status, prepare replies for review.

 Team email

Share an info@ inbox

Every email gets one owner and one answer — never two, never none.

 Sales

Keep your pipeline moving

Qualify leads from email, keep contacts current, catch deals that go quiet.

See all nine guides →

Why give an assistant Sortd, not just the mailbox

Team state

Who owns a conversation, what stage it's in and when it's due — across every mailbox on the team.

AI classification

Status, urgency, sentiment and risk as structured labels, so the assistant reasons over signals rather than raw email.

Customer context

Contacts, companies and deal stages alongside the email a thread came from.

You choose the permissions

Tick exactly what an assistant may do when you connect. Sending email and deleting start switched off, so drafts wait for a person unless you decide otherwise.

For AI agents and tooling

Stable URLs you can point an agent, a code generator or a crawler at. The OpenAPI spec, llms files and Postman collection are generated from the server's route registry, so they match what the API actually accepts.

MCP tool reference
Every tool on the hosted MCP server, with the permission (scope) each one needs.
API reference
Interactive REST reference with a built-in "Try it" client.
openapi.json
The OpenAPI 3 spec for https://api.sortd.com/v2.
llms.txt
A curated index of capabilities and pages, written for models.
llms-full.txt
The whole contract in one file.
Postman collection
Every endpoint, ready to import.